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What is the CCM?

The Certified Club Manager (CCM) designation is awarded based on a process that utilizes club management competencies to establish the requirements for an examination that tests a club manager’s skills and knowledge.  The CCM provides a means of recognition that an individual has achieved a certain level of competency based on standards set by the profession.

In many professions, a successful career is marked by an appropriate degree of professional development, verified by a credible certification program and recognized by both the public and one’s peers. With society in general and clubs in particular in constant flux, it is imperative that club managers commit to continuing education and life-long professional and personal development. Learning, sharing and growing within a dynamic profession is one of the keys to a successful career.

The CSCM's Certification Program is based on the program developed by the Club Managers Association of America (CMAA).  The core competencies established for the club management profession are based on extensive research conducted by the CMAA and were verified once again through a study recently conducted to confirm the currency of these competencies.  They are:

  • Club Governance
  • Food and Beverage Management
  • Accounting and Financial Management
  • Human and Professional Resources
  • Leadership
  • Membership & Marketing
  • Golf, Sports and Recreation Management
  • External and Governmental Influences
  • Facilities Management
  • Interpersonal Skills

Two new publications now available - a brochure for new members or those wishing more details on the program, and a flyer for members to share information about the program with your Club Boards and members.  Download them here or contact National Office for printed copies at no charge.  Just let us know how many you need!

 Download Certifcation Brochure (PDF)

 Download CSCM Certification Flyer 2010 (PDF)

   Download Data Confirmation II (PDF)

 Download Data Confirmation Part II - Online Version (DOC)

Certification Maintenance

All CCM designations will be valid for a period of five years.  Except for those with Retired membership status,  CCMs are required to earn at least 120 credits, at least 60 of which must be education credits, during the 5-year period following their certification (or most recent recertification) to maintain their CCM designation. 

Honour Society

Membership in CMAA's Honour Society is available to eligible club managers who meet the following criteria:

  • Active membership status for a minimum of nine years;
  • Successful completion of BMI IV or BMI V; and
  • Obtain 400 additional credits beyond certification with a minimum of 150 credits from CMAA/CMI-endorsed education programs.

CSCM is particularly proud to have established the certification program that is a hallmark of professionalism in club management in Canada.